Useful Czech phrases for everyday administration

• Dobrý den — Good day (always open with this)
• Mluvíte anglicky? — Do you speak English?
• Nerozumím — I don't understand
• Potřebuji … — I need …
• Kde je …? — Where is …?
• Můžete to napsat? — Could you write that down?
• Kolik to stojí? — How much does it cost?
• Mám objednáno — I have an appointment
• Děkuji — Thank you
• Na shledanou — Goodbye

Writing the phrase you need on a card and handing it over works well at busy counters, and is easier than trying to pronounce it under pressure.